Shipping policy

At Pavelora, we deliver across the United Kingdom with reliable, efficient shipping. Below you will find everything you need to know about how we ship your order.

1. General Shipping Information

We currently ship throughout the United Kingdom.

Shipping methods, costs, and delivery times may vary depending on your location and the size or weight of your order.

2. Processing Time

Orders are usually processed within 2 to 3 business days, Monday to Friday, excluding weekends and holidays.

During busy periods or promotional events, processing may take a little longer. If there is a delay, we will keep you updated.

3. Shipping Rates

Free Shipping. We offer free shipping on all orders, with no minimum purchase required.

4. Estimated Delivery Times

Once your order has been processed, here is what you can expect:

  • Processing Time: 2 to 3 business days (Monday to Friday)

  • Transit Time: 4 to 9 business days (Monday to Friday)

  • Total Delivery Time: 6 to 12 business days

  • Order Cutoff Time: 6:00 PM

  • Time Zone: GMT Greenwich Mean Time London

Please note that delivery timeframes are estimates and may be affected by carrier delays or extreme weather conditions.

5. Shipping Restrictions

We do not ship to PO Boxes, military addresses such as APO FPO DPO, or restricted areas. Certain items may also be subject to shipping limitations based on United Kingdom regulations or carrier requirements.

6. Failed Delivery or Returned Packages

If delivery fails due to multiple delivery attempts, an incorrect address, or an undeliverable package, the order may be returned to us. If this happens, we will contact you to arrange reshipment, which may involve additional shipping costs.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at info@pavelora.com. We will work with the carrier to investigate and resolve the issue as quickly as possible.

8. Shipping Policy Updates

We may update this shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The most current version will always be available on this page.
Last updated: 01/26/2026

9. Contact Information

Store name: Pavelora
Company name: Cresvaro Commerce
Company Address: Pastoorforagienstraat 8, Buchten, Limburg, 6122BS, Netherlands
KVK number: 99947463
Phone: +447367197380
Email: info@pavelora.com

Monday to Friday: 9am to 6pm (GMT)
Saturday and Sunday: Closed

We aim to respond to your inquiries within 24 hours.